Terms & Conditions of business
1. General knowledge:
1.1 “JHAMK”, "we”, “our”, “us” , jhaudiomk.co.uk, JH Audio MK, means JH Audio MK.
1.2 These terms and conditions apply to all our offers, including the prevision and delivery of goods and / or services.
1.3 “client”, “customer”, “you” or “your” means any person or organisation whom we are supplying services to/for. Any person(s) acting on behalf of the customer, will also be bound to this document.
1.4 “Equipment” means the goods, components, tools, equipment or vehicles required to deliver a service.
1.5 “Booking conformation” / “Quote” means the document detailing the packages and or services to be supplied to you together with any special terms of business agreed between you and JH Audio MK.
1.6 “Services” means the package of goods and services set out in the booking confirmation/quote.
1.7 We reserve the right to update this document at anytime without notice to the public. It is the clients responsibility to review these terms prior to booking.
1.8 Should this document be updated during an active booking, JHAMK shall write in notice of any changes.
1.9 This document has been made readily available on our website for your review. It is the clients responsibility to source these terms should they wish to view them before booking with us.
2. About:
2.1 JH Audio MK is the freelance, sole trading name of Joshua Hodges. We primarily provide audio production services to the live events sector. This includes Sound Engineering and Technical Production Support, along with supplying professional audio equipment.
2.2 JH Audio MK provides (organisational) advice, and deployable personal on an on call basis (freelance) to provide services involving and/or in regard to building, operating and or dismantling professional live audio equipment in temporary settings.
3. Offers, Quotes and Booking:
3.1 All quotes are, unless otherwise stated, without obligation. We are only bound after written confirmation by the client.
3.2 Additional information provided to the client during the quoting stage, including images, drawings, technical descriptions and diagrams remain our property, and may not be used either without explicit permission by us, or unless the listed above is directly part of the contract for services/equipment to be provided.
3.3 The details and fees upon which we are prepared to supply services to you shall be set out in a quote, email or WhatsApp message. This will be sent to the client together with these standard terms.
3.4 This document is available in our email signatures from first contact, together with being readily available on our website. We will provide a link to our website where these terms can be accessed by the client at anytime.
3.5 The receipt of an email/text/WhatsApp message from you, by JHAMK, acknowledging acceptance of the booking conformation/quote shall constitute acceptance of these Terms & Conditions.
3.6 By signing any relevant document regarding your event, by using our services, or confirming a booking by ways of email, text message or WhatsApp message, you automatically agree to all terms and conditions stated here in, and you agree to pay the full amount quoted upon receiving the invoice.
3.7 Until acceptance by way of signature of the booking confirmation/quote or by written confirmation via email/text message, has been received by JHAMK, we shall be under no obligation to supply services or any part there-of.
3.7.1 In printable, no work is to be preformed by JH Audio MK prior to the signing of the quote/booking conformation by authorised personnel.
3.8 The signed quote/booking conformation must be returned to JHAMK via email within 7 working days of the event date specified. Failure to return the document within this timescale will result in the immediate termination of the quote and booking. JHAMK will not be under any obligation to provide our services or equipment thereafter. Any variation to this term shall be outlined by us upon booking.
3.9 By signing a quote, or confirming in writing via email/text message, you will confirm and secure your booking with us on the date specified under “event date”.
4. Prices, Payments and Invoices:
4.1 Where bank details have been provided to the customer in writing or via invoice by JHAMK, all payments must be made in accordance to this document and any timescales specified on our invoices.
4.2 Invoices submitted by us to the client after services have been provided must be paid within 14 days from the “invoice date”. A due date will be provided on the invoice for your reference.
4.3 In some circumstances, invoices may be served by us before our equipment and services are provided. Invoices served to you under this circumstance must be paid a minimum of 7 days before the event date. Where this is the case, JHAMK will write to the client in notification of this term during the booking process. Failure to make payment within stated time scales on the invoice shall result in immediate termination of your booking, and JHAMK shall be under no obligation to provide equipment/services thereafter.
4.4 Where payments are not made by the due date stated in the invoice, JHAMK reserve the right to charge a late payment fee, at the rate of 5% of the total invoice. This shall be calculated on a daily basis until full payment is settled.
4.5 The payment of late feels shall not be without prejudice to any other rights, conditions or remedies of JHAMK.
4.6 Any legal fees or other charges incurred during the recovery of monies, equipment, or any other legal documentation shall be charged to and paid by the client upon receipt.
5. Booking Terms and Cancellations:
5.1 JHAMK reserve the right to terminate your booking at anytime with immediate effect should the client/named party: be in breach of these terms and conditions.
5.2 Should you wish to cancel your booking/event, this must be made in writing to JHAMK at your earliest opportunity. Upon receipt and acknowledgement of the cancelation from the client, we then reserve the right to charge a cancelation fee.
This will be worked out as follows in reference to the event date:
5.2.1 20 days or more - 20% of the total invoice
5.2.2 10 - 5 days - 50% of the total invoice
5.2.3 5 days or less - 100% of the total invoice
5.3 Notice of postponing / rescheduling your event will be classed as a cancellation. Should you wish to re-book us for your rescheduled date, this will come subject to our availability.
5.4 We reserve the right to make a charge if the client makes any alterations, or asks for any additions during the event.
6. Running of events and Health and Safety:
6.1 We will offer health and safety advice free of charge where applicable. This is the responsibility of the client to act upon this advice and cover any costs as required. We shall have no liability for any claims arising in consequence of any injury or damage to persons or property unless the same shall have been caused by the negligence of JH Audio MK.
6.2 It is required that the client provide us in advance of the event, all relevant and significant information in relation to the event to enable us to carry out a full risk assessment where required and to ensure the smooth running of the event.
6.3 It is the clients responsibility to provide JHAMK with adequate, stable, safe power following our requirements sent out during the booking process. It is the clients responsibility to adhere to any power requirements stated at the time of booking or there after, unless communicated otherwise.
6.3.1 We reserve the right to refuse any inadequate power feed that is provided to us with a valid reasoning started to the client, and we shall not be deemed in breach of any of our T&C’s.
6.3.2 If damage is caused to JHAMK equipment due to faulty power provided to us by the client, the client will be held responsible for the damages caused thereafter. A bill stating the repair or replacement fees will be sent to the contact provided.
7. PLI & GDPR:
7.1 JH Audio MK has in place liability insurance for public cover with a limit of £5,000.000.
7.2 We may collect data from you, including your phone number, email address and home or business addresses. JHAMK use technical and organisational measures to ensure any data being collected is held safely and securely.
7.3 Any data collected such as information regarding your booking, contact info, banking information etc, is held on our secure servers. Unless a longer data retention period is required or permitted by law, we will only hold this data on our servers for up to 5 years from its input. It is your right to request complete removal of your data to us. Please note, any removal of data may still persist on a backup or archival media for legal, tax or regulatory reasons.
8. Force majeure :
8.1 Force majeure is understood to mean: all circumstances beyond our control, even if these were or to be foreseen at the time of booking and confirmation. Force Majeure includes - war, danger of war, civil war, sabotage, riots, storms/weather events, natural disasters, transportation difficulties, fire, crew personal difficulties and any other disruptions to our business.
8.2 In the event of force majeure, JHAMK are entitled to terminate the booking/agreement or to suspend the delivery/ implementation of the booking/agreement without the client being able to retrieve any right to compensation from this.
8.1: JH Audio MK shall immediately verbally notify the client with conformation in an email/WhatsApp or text message. We shall not be deemed to be in breach of contract or otherwise liable to the client for any delay in performance or any non-performance of it’s obligations hereunder to the extent that any delay or non-performance is due to force majeure of which it has notified the client, and the time for performance of the obligations shall be extended accordingly.
9. Law:
9.1 It is accepted and agreed that this document shall be governed by and construed under the current laws of the United Kingdom.